Network/Application Administrator
Miejsce pracy: Wrocław
Nr ref.: JO-1701-345462_5
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client, dynamic global IT company, we are looking for: Network/Application Administrator
Job Description:
- Perform proactive monitoring to minimize service disruptions and impact to end users;
- Triage incoming data to determine risk level and required resolution;
- Provide incident documentation for incident trending and root cause/post-mortem analysis;
- Triage, document, assign, and follow-up of server and network issues and outages;
- Timely escalation of service interruptions;
- Develop new processes to improve monitoring functions and effectiveness;
- Collaborate with all Business Innovation teams as required to resolve issues and communicate outages;
- Exhibit a positive, solution-oriented attitude and excellent verbal and written communication skills;
- Excellent interpersonal and verbal/written communication skills and client relationship skills.
Job Requirements:
- High school diploma or equivalent;
- A minimum of two years of experience supporting and monitoring network systems, servers or storage in an enterprise environment. Previous NOC experience is strongly preferred;
- Understanding of key network monitoring protocols including SNMP, NetFlow, WMI, syslog, etc.;
- Knowledge of Microsoft server operating systems and Cisco network devices;
- Organized, reliable and highly dedicated;
- Ability to analyze, prioritize, and solve problems in a timely manner;
- Strong attention to detail;
- Very good knowledge of English.
Our client offers:
- Competitive salary;
- Benefits package (private medical insurance, Multisport card);
- Possibility to learn new technologies;
- Interesting projects in dynamic environment;
- Covering all employee travel expenses.