Our client is looking for bright people with good fundamental in networking and customer support. People who can develop and guide the specific technologies if it"s needed. As a core member of Security team you will be expected to work autonomously and help delivering the best customer experience as possible by supporting them with technical queries.
Our client's team is a dynamic group of technologists passionate about a wide variety of subjects. They love sharing the knowledge and learn something new every day. Their culture grows with collaboration and partnership.
Responsibilities:
• Provide technical support to our customer base to resolve moderate to highly complex issues, this during European office hours and sporadic weekend shifts
• Drive development and implementation of smart automation software tools
• Collaborate with several teams (e.g. engineering/sales) to achieve our common goal of solving our customer problems and enhancing our products
• Share your knowledge with other people in writing technical documents and enlarge the knowledge database
• Strive to technical excellence and expertise and act as technical expert in your domain
Requirements:
• Bachelor"s or Master's degree in engineering (Computer Science, Electrical Engineering, Telecommunications)
• Strong communication skills, ability to collaborate effectively with customers and other internal teams
• Minimum 18 months of related experience involving customer exposure element in Security Technologies with special focus on VPN (VPN, ASA, IOS, IOS-XE) or Firewall technologies (ASA,IPS,NextGen Firewall)
• Good technical foundation in networking, network protocols and packet analysis (CCNA or CCNP level)
• Foundation of Linux/UNIX command line tools/environment
• Fluent English
• Passion and demonstrated ability to learn and work in a multicultural team environment
We Offer:
- Attractive Salary based on B2B contract or contract of employment
- Private Healthcare (Medicover) and MultiSport Card
- Access to an e-learning platform
- Internal trainings, coaching and mentoring
- Possibility of changing position, department, gaining new knowledge and experience
- Healthy, comfortable and challenging environment
- Working in modern office (Enterprise Park) with Two cafeterias, Summer gardens, Outdoor Ping Pong table, Xbox games and board games in creativity rooms, Massage chairs, Table football and more
Please note that we are looking for Network Engineers with different technical background and experience, even students can apply! :)
