Network Engineer
Miejsce pracy: Wrocław
Nr ref.: JO-1704-351672_2
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client, dynamic global IT company, we are looking for:
Network Engineer / Monitoring Analyst
Responsibilities:
- Perform proactive monitoring to minimize service disruptions and impact to end users
- Triage incoming data to determine risk level and required resolution
- Provide incident documentation for incident trending and root cause/post-mortem analysis
- Triage, document, assign, and follow-up of server and network issues and outages
- Timely escalation of service interruptions
- Develop new processes to improve monitoring functions and effectiveness
- Provide weekend support on rotation with other team members
- Support multiple technical teams in 24 x 7 environment operational environments with high uptime requirements
Requirements:
- High school diploma or equivalent
- A minimum of three years of experience supporting and monitoring network systems, servers orstorage in an enterprise environment.
- Understanding of key network monitoring protocols including SNMP, NetFlow, WMI, syslog, etc.
- Knowledge of Microsoft server operating systems and Cisco network devices
- Ability to analyze, prioritize, and solve problems in a timely manner
Nice to have:
- Previous experience as a dedicated monitoring position
- Basic Microsoft and/or Cisco certifications (CCNA, MCITP, etc.)
- Experience monitoring VMWare clusters in high-availability environments
- Broad experience using a variety of monitoring and ticket management tools
- Experience providing remote support using virtual desktop tools
Our Client offers:
- Opportunity to work in international environment (prestigious European brand - start-up in Poland)
- Professional Development Programmes
- Very attractive benefit package
- Flexible working hours and home office, if possible
- Competitive salary
- Challenging projects and diversified work
