ManpowerGroup, światowy lider innowacyjnych rozwiązań dla rynku pracy, od 2001 roku wspiera swoich klientów i kandydatów w Polsce. W Polsce ManpowerGroup posiada 40 agencji i jest obecny w 25 miastach w całym kraju. Organizacja oferuje unikalne usługi dla firm i kandydatów poprzez: ManpowerGroup™ Solutions, Manpower® oraz Experis™. Usługi ManpowerGroup w Polsce obejmują pracę tymczasową, rekrutację stałą i badanie kompetencji pracowników, zatrudnienie zewnętrzne, outsourcing procesów, doradztwo personalne, zarządzanie karierą i outplacement.
Zadania:
- Works for worldwide customers within his/her own team or with other Cisco's teams to solve problems and enhance future products with senior engineer supervision in the Routing and/or switching area
- Solves reported product and network problems of moderate complexity
- Effectively utilizes databases of existing issues, debugging tools and simple or moderate lab simulations to analyze problems and identify solutions with a high level of customer satisfaction
- Provides basic systems/product training and intellectual property material on routing and/or switching technologies
- Work on shifts (morning and evening in EU time zone)
- Keeps up-to-date with the latest technology products in order to provide a high quality support in current and future types of support services
- Bachelor's or Master's degree in engineering (Computer Science, Electrical Engineering)
- Minimum 5 years of related experience involving customer exposure element in routing and switching
- Good technical foundation in networking (CCNP equivalent level or above) is required
- Knowledge in other technologies/products, experience and certifications are a plus
- Ability to communicate in English effectively both verbally and in writing; other languages are a plus
- Passion and demonstrated ability to learn and work in a multicultural team environment
- Ability to drive to achieve goals with limited supervision
- Analytical skills
We will complement your existing technical knowledge through classroom and on the job trainings and coaching in the initial months, followed by a gradual integration into the role. Ongoing technical training as well as a range of development opportunities and an attractive compensation package are also waiting for you.
