Job Description:
- Lead a medium size team of network engineers spread across EMEA region and manage all HR related matters
- Supervise delivery of networking systems and services
- Supervise implementations of complex network scenarios as per the various client requirements
- Participate or drive periodical reviews and audits of the network environment
- Manage and supervise the implementation of the network policies & procedures to adhere to the security standard of Accenture
- Manage proper monitoring for the effective utilization of the network resources to resolve the network issues
- Improve Customer Satisfaction Index consistently to achieve the Organization targets
- Ensure delivery of networking services as defined in SLA
- Ensure adherence to policies, processes and procedures defined for his/her area of work
- Identify process improvement areas, drive changes in the processes
- Coach less experienced staff, ensure appropriate trainings are planned for the team in order to provide services on expected level
- Degree in technical subject preferred (Computer Science, Mathematics, Physics)
- Good understanding with proven experience on: network switching, routing, firewalling concepts, Cisco IOS and/or Juniper Junos, IPSEC tunneling, Multi-vlan networks, MAN/WAN connectivity
- Understanding of ISO27k1 concepts and requirements
- Good understanding of ITIL services and processes
- People management skills
- Ability to listen and provide fair feedback
- Excellent communications skills and focus on customers
- Demonstrate ability to take ownership, be accountable and build loyalty in order to deliver service excellence
- Ability to deal with stress of competing priorities and diverging interests within the same immediate time frame
- High energy level and be able to effectively work with various cross functional teams
- Very good English skills
- The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)
- Experience with a range of Clients and technology solutions which provides professional relevance
- Operating according to Lean Six Sigma philosophy
- Collaborating and learning from diverse and talented colleagues helps you “raise your game”
- Trainings and development tailored to help you achieve your potential
- New Joiners Programme including trainings
- Opportunity to engage in Corporate Social Responsibility initiatives
- We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others
- Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance
- Friendly work atmosphere in multicultural environment
