Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions - underpinned by the world’s largest delivery network - Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 375,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
- Provide Level 2/3 operational support of networks and DC infrastructures including the following technologies:
- Cisco Routing & Switching
- Cisco ASA & Juniper SRX Firewalls
- F5 LTM load balancers
- Participate in international projects
- Define and maintain technology documentation
- Identify and propose improvements to the existing processes and standards
- Problem management
- Part of the on-call rotation
- Very good working English (written and oral)
- Min 2 years of experience in implementing network solutions for large-scale clients
- Cisco CCNP certification or equivalent knowledge
- Have knowledge on the network security based on Cisco devices, knowledge of Juniperfirewalls would be an advantage
- Have understanding of load balancing technologies
- Knowledge and experience of ITIL based service processes (Incident/Problem/Change Management) nice to have
- Problem solving, analytical and logical thinking skills
- Proven ability to work independently and as a team member
- Excellent communication and interpersonal skills
- Possibility to work from home
- Opportunity to work for the most recognized brands in the world among such areas as: FMCG, airlines, banks, finance, insurance and tourism
- Competitive salary and comprehensive benefits package,
- Training package on various technologies and possibility to gain a certification
- Strengths based personal performance management system
- International teams and multilingual environment
- Access to the latest high-tech solutions and opportunity to specialize in other technologies