NOC Network Engineer
Kraków, Polska
Apex Systems, a division of On Assignment (NYSE: ASGN) is the 2nd largest IT staffing firm in the US with over 20 years of industry experience.
We have now moved into the European market to provide our current clients organisations with scalable staffing solutions to address critical gaps in their workforce and augment workforce management strategies.
We specialize in providing professionals for contract, contract-to-hire, direct placement, and managed solutions to clients in Fortune 500, mid-market, and emerging companies.
Job description:
- Works for worldwide customers within his/her own team or with other Cisco's teams to solve problems and enhance future products with senior engineer supervision in the Routing and/or switching area
- Solves reported product and network problems of moderate complexity
- Effectively utilizes databases of existing issues, debugging tools and simple or moderate lab simulations to analyze problems and identify solutions with a high level of customer satisfaction
- Provides basic systems/product training and intellectual property material on routing and/or switching technologies
- Work on shifts (morning and evening in EU time zone)
- Keeps up-to-date with the latest technology products in order to provide a high quality support in current and future types of support services
Qualifications:
- Bachelor’s or Master’s degree in engineering (Computer Science, Electrical Engineering)
- Minimum 1 year of related experience involving customer exposure element in routing and switching
- Good technical foundation in networking (CCNA equivalent level or above) is required
- Knowledge in other technologies/products, experience and certifications are a plus
- Ability to communicate in English effectively both verbally and in writing; other languages are a plus
- Passion and demonstrated ability to learn and work in a multicultural team environment
- Ability to drive to achieve goals with limited supervision
- Analytical skills
