Candidate’s profile
- Very good English skills
- Very good German skills
- Pro-active thinking, independent worker (problem solving included), hands-on mentality, goal oriented
- Excellent organization skills and ability to manage multiply tasks simultaneously
Job description
- Ensures process is controlled according to the agreed procedures
- Delivers a high quality, professional and proactive day to day service to client, within agreed SLAs and ensures these are fulfilled according to the timetable agreed with Team Leader
- Works closely with the client and maintains good working relationship
- Analyses root causes of problems related to O2C
- Makes sure that all the required process documentation is up to date (process maps and procedures) and other documentation within agreed timeframes
- Drives O2C with continuous focus on standardization, innovation, automations leading to the best in class model
Your team
For our Client, due to growing O2C scope in Krakow Delivery Center we are recruiting candidates who would like to be part of fantastic delivery team O2C processes. The scope involved covers processes: Billing, Cash Application, Collection.
What we offer
- Working in a close-knit team and a friendly atmosphere
- Development of expert or leader competences
- Bonuses, including those for recommending new employees
- A wide range of training and cofinancing of courses
- Additional life insurance
- Attractive package of additional benefits (fitness, gym, cinema, etc.) you chose what you want
- Integration events and joint celebrations
- Annual family picnic
- Employee volunteering opportunities and interesting CSR projects
- Disability inclusion, assistive technologies, reasonable accommodations
- Private medical care, also for your family
- Bicycle parking and carpooling
About us
Capgemini is one of leading global companies offering consulting, IT technologies.
Market analysis, HR, finance and accounting, supply chain, transformations, intelligent automation or knowledge management? Those areas have no secret for us! We work in Business Services and we use 30 languages in our international team – we have people of 60 nationalities. Join our team.