Our Client operates as an international organization with a worldwide delivery structure providing business services in the areas of Finance, HR, Revenue Accounting, Management Reporting and Procurement for the group companies.
Krakow Center is the main hub for the delivery organization including also central functions for the group companies covering both standard as well as customized processes for airline business. Besides operations, Krakow Center has also teams specialized in Process Management, Migration Support, Knowledge Management and Continuous Improvement.
A dynamic growth, building up of existing and introduction of new services means development opportunities both for graduates as well as for experts and experienced leaders who want to become part of company success.
Requirements:
- University diploma or equivalent
- Practical knowledge of operations in O2C
- Knowledge of Process/ Project Management
- SAP FI experience
- Very good command of English
- Good command of German will be an asset
- Strong interpersonal, communication and co-operation skills
- Highly independent and systematic approach to work
- Analytical and conceptual mindset
- Customer orientation and intercultural competence
- Openness to international travel (up to 20%)
Responsibilities:
Order to cash covers customer service, order entry/operations, credit, billing, accounts receivable incl. credit card handling, collections, revenue protection, interface to collections agencies & credit data providers as well as cash and bank accounting.
This position focuses on global process optimization, development of process definition, measurements, methodology and tools to drive end-to-end process improvements as well as design, implementation and update of the processes in scope assuring compliance and quality.
Tasks:
- Ensuring the implementation and updating of process optimizations globally for all processes in scope assuring compliance and quality with low cost and high productivity
- Project management to implement optimization solutions
- Process design and risk assessment
- Assuring process compliance with corporate policies and regulatory guidelines
- Defining and development of KPI’s
- Ensuring formal process documentation
- Identification of the roadmap to migrate from AS-Is to the To-Be Environment
- Heading projects or initiation and steering projects
- Demand management towards IT (translate process change into IT requirements, preliminary analysis, development of business concepts together with IT)
- Definition of design and improvements for IT applications used within Order To Cash processes
We offer:
- Possibility to cooperate within the Process Owner community, international environment, connecting representatives from the Company and Group Companies in order to work jointly on the process improvement
- Opportunity to take part in the design process of the ‘To Be’ End-To-End O2C Processes
- An attractive training package & development opportunities
- Possibility to actively practice project management skills
