HCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India's original IT garage startups, the HCL enterprise currently comprises three companies in India - HCL Technologies, HCL Infosystems and HCL Healthcare with annual revenues of US$ 6.5 billion and over 95,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India. In the technology space, HCL’s offerings span a wide range of software and hardware services and solutions including R&D, Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, IT Hardware, Systems Integration, Distribution of Technology and Telecom Products. A new entrant in Healthcare, HCL aims to provide innovative medical services, products and training to meet the growing demand for quality Healthcare in India.
In Poland we started our operations in 2007. Our operation in Poland primarily revolves around the global technical support centre through which we provide multilingual Infrastructure Management Support to our clients. Apart from providing multilingual technical support in 15 languages, we also work on technology based projects for our clients.
Due to our growing business needs we are looking for:
Technical Competences
- Windows environment knowledge
- IT infrastructure, network knowledge
- IT hardware knowledge and experience with replacing the spare parts
- Knowledge and experience working with case management tools like Remedy
Tasks overview
- Providing technical support with IT hardware and software (Windows clients, network, printing, local applications)
- IT infrastructure maintenance, operations and support
- Cooperating with other support functions
- Documenting solutions and develops instructions within user support
- Fleet and storage maintenance
- Hardware purchase planning and execution
Other competences required:
- Excellent organization of work skills
- Customer contact service skills
- Good communication skills
- Teamwork
- Driving License Cat B.
Language required
- Polish – C2
- English – B2