Operational Application Analyst - License Management

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

On behalf of our Client, the global company located in the city centre, to the internal IT department, we are currently looking for:

Operational Application Analyst – License Management

On this position main responsibilities include:

• management all client software licensing, purchasing, installation, reconciliation and compliance
• providing all client software evaluations, including: sourcing, purchasing, configuration, compatibility & packaging testing, deployment and on-going support, patching and upgrading
• responsible for hardware, storage, software evaluation and deployment requests and on-going support
• customer-ticket-level maintenance and support, up to third line level, of all services, on behalf of service owners
• liaising with application teams, 1st line support specialist, business owners, vendors and project managers
• routine maintenance and administration for all services

 Requirements:

• excellent knowledge of MS-Office
• good understanding of client server architecture including server and client side application installation, all installation, Virtual machines and program compiling;
• understanding of browser application installation;
• experience in the support/management of the 3rd line queue containing any incidents regarding local applications and other standard 3rd party
• familiarity with a Change process in an Enterprise environment
• focus on problem solving any one of several dozen applications with a structured and logical approach
• understanding of Citrix use and principals will be an asset
• knowledge of SQL including procedure and job creation, back-up and recovery and process monitoring;
• any relevant Microsoft Certifications useful but not essential
• due to working in an international environment very good English (written and spoken) is a must

 Client`s offer:

• permanent agreement
• attractive workplace localization
• private medical care
• trainings
• foreign language lessons
• sport card

Prosimy o dopisanie następującej klauzuli „Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie dla potrzeb procesu rekrutacji zgodnie z Ustawą o ochronie danych osobowych z dnia 29.08.1997r., Dz. U. Nr 101, poz. 926 ze zm.” Numer w rejestrze agencji zatrudnienia: 361 hays.pl