Agencja zatrudnienia (nr licencji 812)
Operations Manager
Location: Poznań
On this position you will be responsible for:
- Providing developmental opportunities for future growth SM
- Building relationships and partners with peer network to support achievement of service levels
- Providing input to division objectives, setting goals for department, ensuring necessary resources are in place to satisfy goals and metrics
- Developing, implementing, and evaluating functional projects
- Contributing to financial plan and business goals
- Acting as a leader, sharing information, expertise, best practices, resources, and skills outside the functional area
- Leading department to create a positive customer experience
- Managing processes and activities through subordinate leaders
- Supporting talent management
- University degree
- At least 5-8 years of experience in people management - SSC area (over 50 FTE with TL structure)
- Analytical skills coupled with operational focus
- Proactive and communicative attitude
- Experience in multicultural environment with a deep understanding of business processes
- Excellent analytical skills
- Results-oriented in meetings and strives for closure on issues
- Able to generate process improvement ideas
- Fluent command of English
- Readiness to work afternoon hours 3 days/week (Cooperation with USA)
- Multilingual working environment
- Rich benefit and bonus package (health care, insurance, Multisportcard, annual bonus etc. )
- Modern workplace
- Interesting job in successful multinational company with rich tradition and culture
- Development opportunities