Our Client operates as an international organization with a worldwide delivery structure providing business services in the areas of Finance, HR, Revenue Accounting, Management Reporting and Procurement for the group companies.
Krakow Center is the main hub for the delivery organization including also central functions for the group companies covering both standard as well as customized processes for airline business. Besides operations, Krakow Center has also teams specialized in Process Management, Migration Support, Knowledge Management and Continuous Improvement.
A dynamic growth, building up of existing and introduction of new services means development opportunities both for graduates as well as for experts and experienced leaders who want to become part of company success.
Requirements:
- Min. 3-5 years of experience in management of bigger teams
- Experience in SSC/BPO environment
- Ability to identify process improvement opportunities
- Knowledge of migration methodology will be an asset
- Fluent English
- Min. intermediate command of German (min. B1)
- Excellent interpersonal and communication skills
- Strong organizational skills
- Stress resistance and goal orientation
Responsibilities:
The Operations Manager is responsible for service delivery of the HR Administration / Payroll & Expense / Human Resourcing function, approximately 35+ local employees in Krakow. Areas of responsibility include Payroll Administration, Travel & Expense, Employee Administration, Organization Administration, Expatriate Services, Recruiting and Training Administration. As the Operations Manager you will have the opportunity to build your leadership skills and apply your domain knowledge as you lead the delivery teams through the spectrum of HR Services topics further developing the skills and competencies that will help shape your future career path.
We offer:
- Challenging work in an international environment under highest standards
- Professional training package for your future assignments
- Attractive career development opportunities
- Language skills development opportunities
- Job in an inspiring team and friendly atmosphere
- Attractive benefits and bonus system
- Job stability and flexible working time, enabling to enjoy your personal lifestyle; mother friendly company