Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3400 specialists in its offices located in Krakow and Katowice.
Oracle Admin for Global BPO IT
Place of work: Kraków
Ref. no Praca.pl/OAG/BPOIT/KRK
Main accountabilities
- Supporting of a global infrastructure environment
- Daily Operation Management
- Logfile analysis
- Backup review and planning - Scripting and task automation
- Multi-technology troubleshooting
- Lead troubleshooting teams
- Proactive and strategic (re)design of the IT landscape
- Change planning, preparation, implementation and leading of change teams
- Capacity planning
- Business Continuity Tests
- Planning and execution - Documentation
- On-Call duty, flexible working times
Candidate’s profile
- Strong interpersonal skills and proactive approach
- Very good Customer Service skills and client-focus attitude
- Teamwork approach
- Good communication skills in English
- Ability to work with international teams
- Troubleshooting (the ability to think logically through a problem and in-depth knowledge of what logs to check )
Requirements
- Oracle DB Administration
- Oracle RDBMS architecture
- Monitoring of database objects (tablespaces, tables, indexes etc...) for fragmentation, chaining and space usage
- Capacity management, advice and reporting
- Develop and apply best practices
- Database startup and shutdown procedures
- Database Management
- Security (User) Management
- Installation & Upgradation of Oracle Servers up to 12c
- Instance & Database Creation
- Patch Apply
- Backup, Recovery and Restoration
- RMAN
- Data guard
- RAC
- ASM
- Performance tuning & SQL tuning
- Golden Gate configuration and tuning
- Oracle Linux
- UNIX Operating system commands (basic)
- UNIX Shell & Perl Scripting (basic)
- GRID installation & maintenance
- Tablespace & OS Space monitoring
- Export/Imports
- Task Planning & Scheduling
- Impact analysis & solution design
- Drive RCA and problem management.
- Responsible for RACI - VMWare/general virtualization concepts
- Usage of Microsoft office (Word, Excel, PowerPoint, Access, Visio)
- Usage of Management Tools
- WSUS
- HPSIM
- Symantec Endpoint Protection
- Nagios - ITIL (minimum “foundation” certified)
What we offer
- You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
- You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy.
- You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
- You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
- You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program)
