Oracle Fusion Resolver / Analyst

The position is a part of the Global Oracle ERP support organization and is responsible for ongoing support and new configuration requests, specific to PwC’s Oracle Fusion ERP implementation. 

• Develop high expertise level in resolving challenging functional and technical issues with focus on financial modules of the application
• Handling tasks including problem resolution, request fulfillment, configuration changes, supporting production documenting, and implementation support
• Participate in design of new enhancements and business processes that will improve operational efficiency across the organization
• Provide day-to-day end-user second level support for global systems
• Troubleshoot issues and determine root causes of problems, the users are facing
• Resolve functional and technical problems, escalate and track problems appropriately
• Manage system configuration and user access/security in accordance to corporate guidelines and policies
• Monitor system scheduled tasks and take actions to solve reported bugs and incidents
• Create and deliver appropriate documentation, training and communication around feature(s) and process changes
• Perform special assignments as requested.

• At least Bachelor degree in Finance, Business Management, Information Systems, or related field.
• Oracle ERP Financials relevant experience required (certification is a plus).
• Knowledge of business processes in the finance area will be considered an advantage
• Previous experience with implementation or support of Oracle Financials Fusion version (preferred but not required).
• Experience in relational databases SQL (querying and management) and data integration tools.
• Advanced Excel skills and all MS Office applications.
• Ability to quickly and effectively prioritize multiple requests.
• Ability to work under pressure in intense, fast paced, multinational work environment.
• Excellent communication and analytical skills
• Ability to analyze business requirements and translate into technical system specification
• Ability to work independently, as well as part of a team; strong customer focus
• Fluent English and Polish.

• Career development and professional growth in a global team setting
• Participation in multi-territory activities related to Oracle Financials ERP cloud system business support area
• Competitive salary and benefit package, including private healthcare, life and disability insurance, attractive voucher program
• Opportunity to engage in afterhours sports activities and team building events
• Inspiring and friendly work environment
• Your personal career development plan tailored to your preferences and ambitions