Oracle Fusion Senior Analyst
Kraków
The position is a part of the Global Oracle ERP support organization and is responsible for ongoing support and new configuration requests, specific to PwC’s Oracle Fusion ERP implementation.
Role
- A part of the global technology team, responsible for a global roll-out and support of Oracle FI in Cloud across the PwC network worldwide.
- Develop high expertise level in resolving challenging functional and technical issues with a focus on financial modules of the application
- Handling tasks including problem resolution, request fulfillment, configuration changes, supporting production documenting, and implementation support
- Participate in the design of new enhancements and business processes that will improve operational efficiency across the organization
- Provide day-to-day end-user second level support for global systems
- Troubleshoot issues and determine root causes of problems, the users are facing
- Resolve functional problems, escalate and track problems appropriately
- Manage system configuration in accordance to corporate guidelines and policies
- Monitor system scheduled tasks and take actions to solve reported bugs and incidents
- Create and deliver appropriate documentation, training and communication around feature(s) and process changes
Profile
- Master's Degree in Finance and Accounting or Information Systems or a related field
- Extensive experience in Oracle ERP based solution (eBS and/or Fusion financials modules) (7+ years will be highly expected)
- Extensive experience in business systems service deliver
- Solid foundation in computer science, engineering, or a related technical field
- Proficiency in information analysis and synthesis focused on resolution of complex problems
- Excellent communication and influencing skills both within the business and IT communities
- Ability to work independently as well as part of a team
- Fluent English
Our offer
- Career development and professional growth in a global team setting
- Participation in multi-territory activities related to Oracle Financials ERP cloud system business support area
- Competitive salary and benefit package, including private healthcare, life and disability insurance, attractive voucher program
- Opportunity to engage in afterhours sports activities and team building events
- Inspiring and friendly work environment
- Your personal career development plan tailored to your preferences and ambitions