Order Administrator - Customer Service Specialist

The candidate will take care of operations, customer service and sales support Payment Service in Poland. Main tasks include:

• Monitoring terminal shipments, repairs and replacements;
• Managing terminal configuration with acquirer and in internal systems;
• Resolving or addressing technical issues with payment hardware raised by customers;
• Performing new software tests;
• Updating procedures and manuals;
• Introducing new customers to onboarding systems;

• At least 1 year of work experience;
• Computer literate, good MS Office knowledge;
• Excellent communication skills;
• Good English language knowledge;
• Fluent in Polish;
• Good analytical skills;
• Quick Learner;
• Able to build and maintain good relations with customers, partners and third party service providers;
• Good planning and organizational skills;

• Challenging work with multinational environment with a dynamic team
• Unique opportunity for professional growth
• Contract of employment
• Benefit package (medical care, life insurance, lunch vouchers, sport).