Infosys BPO Poland is one of the biggest players in the outsourcing market, offering advanced and innovative services to its clients worldwide in the field of Finance and Accounting, Purchasing, IT and Consultancy. We are among the largest employers in the Lodz region and employ around 2500 specialists that provide services in nearly 30 languages.
Currently we are looking for the candidate for the position of:
Order Management and Master Data Expert
Location: Lodz, Poland
Key responsibilities:
- Active performing system analysis to find and fix master data inconsistencies – proactive checking, simulating of orders/shipments/other daily transactions (impacting order management).
- Processing of incoming requests and coordinating work of multiple parties to ensure timely and effective resolution of master data defects
- Ensuring high levels of customer service quality and availability
- Adhering/updating knowledge base for new learnings
- Effective and high quality communication with clients
- Interacting with third party vendors to ensure timely master data fixes
- Day to day reporting
Requirements:
- Fluency in English (written and spoken) is a must
- 1 year of experience in SAP customer/product/pricing master data
- Customer Orientation and high sense of urgency
- High level of pro-activeness and independency
- Goal orientation and motivation to keep deadlines
- Application of analytical thinking in day to day operations
- Strong communication and problem solving skills – ability to understand ambiguous information, probe and consolidate into usable conclusions
- Very good teamwork skills
- Application knowledge of VBA for Excel, lean tools would be an advantage
We offer to the candidates:
- Career in the multinational company
- Unique opportunity to take part in international projects and gain experience with various businesses
- Flexible working hours
- Set of social benefits to choose from (including, amongst others company's kindergarten)
- Salary adequate to your competencies
- External and internal training programme to gain skills in job related fields
Only applications with the below enclosure will be accepted:
Zobacz Profil Pracodawcy
