Order Management Specialist with German

We are looking for Order Management Specialist with German for our Client.

Start: ASAP

Location: Remote / Wrocław

• 0-3 years of experience on a similar position
• Master’s or bachelor’s degree
• Very good knowledge of German; min B2
• Good knowledge of English
• SAP experience would be an asset
• Communication, teamwork, attention to detail, flexibility and strong problem solving

• Process all sales orders received immediately, utilizing the appropriate exception and communication processes when any issue preventing our ability to match customer demands is identified
• Proactively contribute to the order management accuracy and turnaround targets for the department are met and exceeded where possible
• Support the day to day management and growing customer adoption of "Electronic Data Interchange" (EDI) by proactive support of the achievement of the "Perfect Order"
• Communicate regularly with Domestic Customer Service teams and resolve issues identified with urgency
• Meet company KPI targets related to order entry accuracy, EDI management, delivery cut off times, invoice accuracy and complaint resolution