Manpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i doświadczeniu. Skontaktuj się z nami - to nic nie kosztuje, możesz za to zyskać profesjonalne doradztwo i wymarzoną pracę!
Order Processing Specialist with German
Miejsce pracy: Kraków
Nr Ref.: 1594
Responsibilites:
- Processing customer orders on time, track and manage delivery fulfilment
- Ensuring that all customer inquiries, claims and issues are rightfully attended to on time and in the best way possible to solve problems and give them satisfaction;
- Working closely with different departments
- Providing pricing, availability, and schedule information within established guidelines;
- Researching and obtaining resolution of a variety of complex customer complaints and issues;
- Keep an adequate demeanor representing the Company in front of the Customers, both via e-mail contacts and telephone.
- Conducting training for entry-level representatives.
Requirements:
- Experience in a similar position in a customer service department
- Strong organizational skills, effective time management
- Ability to resolve issues quickly and efficiently
- Very good German and English (C1)
- Knowledge of SAP would be an asset
Offer:
- Private healthcare
- MultiSport
- Life insurance
- Lunch card
- Work in an international environment
- Work in a hybrid model
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