Order to Cash Financial Controls Specialist
Location: Katowice
With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Function: Operations
Inviting applications for the role of a Order to Cash Financial Controls Specialist
Responsibilities
- Responsible for the operational tasks of Logistic Claims processes
- Solving claims tickets accurately and efficiently to achieve the fixed service level target
- Deliver different order to cash processes KPI’s
- Cooperate with local Customer Service organizations, warehousing, distribution and transportation
- Ensure Logistic Claims processes are done in compliance with related financial controls
- Implement improvements to current processes
- Involvement in projects related to Logistic Claims area
- Ensure efficient customer service processes
Qualifications
- High School Degree / logistics can be an advantage
- Very good level of English
- Customer Focus (focus on internal customers and impact on our external customers) and Experience in Claims Management will be an asset
- Bias for action (focus on results and use of intelligent risk taking)
- Team Alignment (team player; supports and respects others)
- Accountability and responsibility (personally driving change and using operational discipline to deliver on the promise)
- Good communication skills, ability to cooperate with external and internal customers
- Problem solving and decision-making ability
- Ability to work with various IT applications (SAP, PEGA, ARCollect, reporting tools, etc.)
- Analytical skills
- Knowledge of MS Office
We offer
- Attractive salary
- Stable job offer – employment contract
- Various trainings (initiating, soft skills)
- Possibility of development
- Benefits (Insurance, Luxmed, Multisport, additional vacation days, biking policy)