Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.
As a Cash Collector in Order To Cash Department you will handle B2B relations with our customers. What will you do?
- Provide service to customers by answering questions, providing information, making referrals and assuring appropriate resolution
- Monitor accounts to identify overdue payments and recover the debt and Keep accurate records and report on collection activity
- Analyze and reconcile bank statements, sub-ledgers, reports, and financial records
- Establish and maintain effective and cooperative working relationships with Sales, Finance and Customers
- Resolve and investigate customers’ disputes
- 2+ years of experience in related customer support areas or equivalent
- Experience in working with SAP and in Accounts Receivable would be an asset
- Advanced English and Italian language skills (min. B2)
- Advanced Microsoft Office Suite skills (especially Excel)
- Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
- Using foreign language and new technology solutions on a daily basis, cooperating with various Clients
- CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming
- Full work comfort – private medical care, life insurance, access to MyBenefit platform
