With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it. Now, we are calling all you rule-breakers We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Come, and transform with us.
We are inviting applications for the role of Order to Cash Accountant with Polish.
Fully remote from Poland.
GENERAL RESPONSIBILITIES
- Reading relevant contracts and understanding the key terms and conditions
- Communicate with Project Manager, Project Executive, contract administrator, and field regarding missing contract and insurance items
- Answer general phone inquiries using a professional and courteous manner and direct them to the appropriate dept
- Prepare and reconcile reports detailing Revenue status and outstanding unpaid invoices
- Contacts client representatives on e-mail or phone in order to recover outstanding receivables
- Contacts client representatives on e-mail or phone in order to retrieve the payment details
- Communicates with internal teams in charge od cash allocation in order to ensure accurate reconciliation of incoming payments
- Creation and maintaining Standard Operating Procedures
- Ensures that the process activities are carried-out in accordance with the solution agreed with the customer in the Design and Transition phase
- Ensures that the performance objectives (KPIs) / process delivery time (SLAs) set under the contract are fulfilled
- Proposes and implements the solution for new clients, acting as an SME for the process/processes
- Poposes, sets and implements the best operational practices across the team and ensures the homogenous and comprehensive knowledge among all the team members
- Ensures that the team members have all the operational resources and necessary equipment (upon completion of LTO)
- Proposes and discuss with the client transformation initiatives for process improvements (such as Lean, Green Belt etc
Qualifications we seek in you!
- University graduate (economic studies represent an advantage)
- Accounting knowledge
- Similar experience in the field
- Work experience with and ERP system (advantage)
Preferred Qualifications / Skills
- Organized personality with attention to details and customer orientation
- Ability to handle client on one-on-one basis, via e-mails and calls
- Energetic, self-motivated with ability to work both independently and as part of a team
- Accurate, logical problem solver
- Communicative and ability to learn
What can we offer?
- Attractive salary and fully remote (from Poland)
- Stable job offers - employment contract
- Work in a multicultural and diverse environment with employees from over 30 countries
- Genpact supports professional trainings and great career development opportunities
- Free access to our award-winning learning platform
- Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts
