- Strong interpersonal skills and proactive approach
- Teamwork approach
- Experience in O2C area
- Very good analytically skills
- Ability to enhance process and controls
- Good customer service skills and client-focus attitude
- Flexibility, ability to deal with ambiguity and change
- Ability to work under pressure
- Able to facilitate conference calls with internal and external stakeholders
- Very good English skills (C1 level is required)
- Availability to work half of the month between 14.00 and 22.30 according to schedule
Interesting opportunity to work for client operating in Media & Entertainment sector that is an American multinational media conglomerate. Headquartered in New York City, the company is one of the two biggest companies in the media and entertainment industries. It has a significant presence in broadcasting through a portfolio of domestic and international properties, including terrestrial and pay television outlets.
We are looking for a candidate who is ready to lead our O2C delivery team responsible for Collection, Cash Allocation, Reporting and Queries.
Main responsibilities:
- Supervise the team to deliver high quality, professional and proactive day to day service to the Client, with agreed SLA’s and ensure these are fulfilled according to the timetable agreed
- Provide assistance to team members, motivation, communication & performance evaluation
- Drive improvements
- Demonstrate knowledge of Account Receivables area
- Supervise trainings for delivery team members. Ensure that processes are understood and being followed by the team members
- Build the positive and supportive team culture
- Focus on continuous development of business relationships with Client
Interesting opportunity to work with a major studio and leader in Media & Entertainment sector that has operations around the globe and creates, distributes, markets and licenses all forms of entertainment from feature films to television, home video/DVD, international cinema, and broadcasting.
- Working in a close-knit team and a friendly atmosphere
- Development of expert or leader competences
- Bonuses, including those for recommending new employees
- A wide range of training and cofinancing of courses
- Additional life insurance
- Attractive package of additional benefits (fitness, gym, cinema, etc.) you chose what you want
- Integration events and joint celebrations
- Annual family picnic
- Employee volunteering opportunities and interesting CSR projects
- Disability inclusion, assistive technologies, reasonable accommodations
- Private medical care, also for your family
- Bicycle parking and carpooling
Capgemini is one of leading global companies offering consulting, IT technologies.
Market analysis, HR, finance and accounting, supply chain, transformations, intelligent automation or knowledge management? Those areas have no secret for us! We work in Business Services and we use 30 languages in our international team – we have people of 60 nationalities. Join our team.
