Our Client is world's No.1 spread betting and CFD provider. The company has offices in 17 countries across five continents, serving over 125,000 active clients worldwide. It is opened its new branch (R&D Center) in Krakow in 2015 and is to hire around up to 250 IT, Digital Marketing and Business Development/ Customer Service and KYC/ Compliance Specialists for new projects and creating new products. It is highly innovative company with strong position on the market, working with new technologies in end-to-end Scrum methodology with best infrastructure and emerging technologies. If you are looking for the fast career development and extended learning opportunities, apply for the position of:
Requirements:
- Fluency in English (min. C1)
- Fluency in French or German (min. C1)
- Excellent interpersonal and communication skills
- A logical and analytical approach to problem solving
Responsibilities:
As a Payments Specialist, your role will be to help deliver world-class and industry leading support to our global client base. You don’t need a background in finance to apply; we’re looking for people with a passion for providing excellent service and who have an interest in learning more about financial markets. This entry level role is ideal for those with strong interpersonal skills seeking work in a fast-paced, challenging and team-focused environment.
- Providing front line payment support to our clients across phone, email, web chat and social media
- Monitoring and proactively managing client payment systems
- Being the main point of contact for the global Client Services team regarding client payments and global banking nuances
- Verifying client documentation to ensure that internal AML policies are met
We offer:
- Private medical cover for you and your family (Medicover)
- Life insurance (Generali)
- Annual bonus and Christmas bonus
- Flexible working hours
- Ergonomic workstations
- Potential travel opportunities to London
- Free fresh fruit delivered daily
- Multikafeteria system (you can choose: gym, vouchers for lunch/ shopping or cinema tickets)
- Library at the office
- Referral program
- Bike parking and shower
- Chill out zones
- Yoga classes and relax equipment
- Foosball and ping-pong table
- Games consoles and board games
- No dress code!
- You’ll have a great opportunity to learn and develop in a company repeatedly certified as one of Britain’s top employers