Our Client is the world's No.1 spread betting and CFD provider. The company has offices in 17 countries across five continents, serving over 125,000 active clients worldwide. The Company opened its new branch (R&D Center) in Krakow in 2015 and is to hire around up to 250 IT, Digital Marketing and Business Development/ Customer Service and KYC/ Compliance Specialists for new projects and creating new products. It is highly innovative company with strong position on the market, working with new technologies in end-to-end Scrum methodology with best infrastructure and emerging technologies. If you are looking for the fast career development and extended learning opportunities, apply for the position of:
Payments Specialist with French, Spanish or Italian
Kraków
Nr ref.: 6207
Requirements:
- Fluency in English (C1)
- Fluency in French, Italian, Spanish or German (C1)
- Willing to work in finance area
- Good communication skills
- Strong analytical approach
- Bachelor or Master degree
Responsibilities:
- Providing front line payment support to our clients across phone, email, web chat and social media
- Monitoring and proactively managing client payment systems
- Taking ownership of, and proactively managing, client deposits and withdrawals
- Being the main point of contact for the global Client Services team regarding client payments and global banking nuances
- Verifying client documentation to ensure that internal AML policies are met
- Conducting audit checks and client administration tasks
- Providing backup to our global Client Services teams by answering queries from our international client base on all our products and platforms
We offer:
- Working hours – 25 hours per week (work on Sunday required)
- Private medical cover for you and your family (Medicover)
- Life insurance (Generali)
- Annual bonus and Christmas bonus
- Flexible working hours
- Ergonomic workstations
- Potential travel opportunities to London
- Free fresh fruit delivered daily
- Multikafeteria system (you can choose: gym, vouchers for lunch/shopping or cinema tickets)
- Library at the office
- Referral program
- Bike parking and shower
- Chill out zones
- Yoga classes and relax equipment
- Foosball and ping-pong table
- Games consoles and board games
- No dress code!