About us
Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3400 specialists in its offices located in Krakow and Katowice.
Main accountabilities
• Answer client’s calls and emails
• Process Pay&Ben related requests
• Provide clarification of Pay&Ben policies and procedures
• Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan
• Update SAP database
• Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes
Requirements
• Bachelor degree
• Very good command of spoken and written German
• Very good command of spoken and written English
• Attention to details
• Good knowledge of MS Office
• Good communication skills
• Ability to cooperate smoothly with other team members
• Willingness to work in a complex and dynamic environment
What we offer
- Work in multinational company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
- Clearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages
- You will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of PMP, SAP, ACCA, etc.
- You will work in an inspiring atmosphere. We work together and celebrate together - Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!
- In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance), flexible forms of employment (FLEXI Program). You can recommend friends in Referral Program and collect awards!
- Our offices are conveniently located with “Bicycle-friendly” certificate!
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