Payroll Manager

Qualifications

• Minimum 8 years of professional experience in end2end payroll area and minimum 4 years of experience in people management
• Strong communication skills and client management skills
• Leadership and organizational skills to meet deadlines and manage a team that provides high quality payroll service
• Expert knowledge in a field of UK payroll, benefits and labor law
• Very good knowledge of Case management system (preferably Zendesk but not only), SAP SuccessFactors, Time and attendance systems, Document management systems, MS Excel
• Fluent English (C1)
• Experience in transitions and transformation will be an asset
• Proactive and positive mindset, solution-focused and able to work in a very dynamic multi-cultural changing environment
• Analytical and critical problem-solving thinking
• Demonstrated ability to work independently in a fast-changing organization
• Readiness to work outside standard business hours

The purpose of this role is to manage the overall payroll processes for a well-established retail UK brand within Digital Employee Operations. This involves managing the contract effectively on a daily basis including end-to-end payroll processes and leadership. It also includes managing transition of new scope, developing team and providing employees with growth opportunities. Building strong client relationship and strong leadership is also expected.

Job Responsibilities

• Delights the client by ensuring that all deliverables for the client are met on an ongoing basis
• Ensures that all targets and deadlines described in KPIs and SLAs are met according to client’s expectations
• Ensures that transitions and change management are delivered according to standard and methodology
• Ensures payroll is processed in an accurate, compliant and timely manner
• Accurately forecasts and manages costs and profitability for the project
• Leads and motivates team members and encourages professional development
• Encourages co-operative team-working across the business
• Takes care of quality improvements
• Continually seeks out ways to improve client satisfaction
• Supports all internal and external audits related to payroll
• Participation in transition in Q2

We are looking for professionals eager to engage actively in setting up an HR service for well-established UK & Ireland retail brand. This is an opportunity to drive impact through dynamic Digital Employee Operations, with scope covering Vacancy & Onboarding management, Employee Administration, Payroll and Rewards processes.We invite you to be a part of global team valuing collaboration, diversity, quality and fun, taking on this new exciting challenge, including the transition of HR processes into Kraków Delivery Center.
Join us and use your skills to make a difference.