Agencja zatrudnienia nr licencji 3260
Find your own at devire.pl
Location: Cracow
Devire to międzynarodowa firma specjalizująca się w usługach rekrutacji, outsourcingu i employer brandingu. Od ponad 30 lat reprezentujemy wiodących pracodawców na rynku europejskim, prowadząc kompleksowe projekty poszukiwań menedżerów i wyspecjalizowanej kadry, wdrażając najnowsze rozwiązania z obszaru usług IT oraz wspierając w budowaniu wizerunku pracodawcy z wyboru.
Nasze biura zlokalizowane są w Warszawie, Wrocławiu, Poznaniu, Katowicach oraz Monachium, Frankfurcie, Pradze i Hradec Kralove.
Devire Outsourcing IT is a form of partnership dedicated to self-employed IT specialist, executing projects for our Clients - leading IT Companies bringing innovations and newest resolutions to market.
Our Client is one of the biggest companies as for the internet traffic management and data caching. This is the leader in Web Application Acceleration, Performance Management and Streaming Media Services, having more than 200,000 servers and delivering up to 30% of all Web traffic.
Currently for our Client we are looking for Platform Operations Technician in Cracow.
What You Will Do:
- monitoring, troubleshooting and resolving server and network problems
- working with various internal/external stakeholders to narrow down problems and achieve resolution
- clearly and effectively documenting information in the Trouble Ticket system for communication to other staff
- diagnosing troubles identified by network, monitoring and working to resolve issues
- ensuring SLA's are achieved and Platform Operations work quality expectations are met
- ensuring the accuracy of the Platform Operations procedures and documents
- escalating properly during the incident - acting as phone SME
Basic Qualifications:
- knowledge about networks, Internet, computer science
- knowledge about implementation and support of large, complex, IP-based networks
- knowledge about UNIX system administration
- knowledge about scripting
- knowledge about database administration / SQL scripting
- knowledge about project engineering
- very good command of English at B2/C1 level
- nice to have the first commercial experience in this area
Desired Qualifications:
- strong written and verbal communication skills
- strong active and attentive listening skills
- analytical and problem-solving ability
- skills and the ability to feel comfortable working with different team members and teams
- working knowledge of TCP/IP in internetworking / WAN data communications
- good at system and network troubleshooting
- good understanding of routing and routing concepts
Our Client Offers:
- salary based on civil contract or temporary employment contract
- possibility of working with the smartest people in the industry on international projects
- shift work witch flexible schedule (part time as an option)
- technical challenges that will help you to grow constantly
- influence on the used technologies and work organization