Ogłoszenie numer: 2001134, from 2018-07-02
Keywords Studios group is a global service provider for game developers. At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. We aim to become the “go to” provider of technical services. We have created an unique platform supporting game industry worldwide. We are operating from 42 studious located in 20 countries, spreaded through 4 continents.
Some of the titles we worked on: Assassin’s Creed, Fifa, League of Legends, Mafia III, Mass Effect, Mobile Strike, Overwatch, War Dragons, Watch_Dogs, or Vainglory.
On top of Player Support, Keywords offers 6 other service lines: Art Services, Engineering, Audio Services, Functionality QA, Localization and Localization QA.
We are currently opening a new studio in Katowice. If you are passionate about games, fluent in English, and you would like to work in an international environment, join us!
Player Support Specialist with English - Video Games
Location: Katowice
Job description
- You would assist video game players in troubleshooting their account issues via ticketing system (no phone).
- You would interact with our client’s customers for all the inquiries they could have about the game.
- You would assist the developer by forwarding them important information from all the issues you handle with customers.
Requirements
- Fluent in English.
- Fluency in other foreign language is a plus!
- Interest in video games.
- Ready to work in a studio located in Katowice.
- Ready to work starting from the beginning of July 2018 is a plus.
We offer
- Permanent contract.
- Possibility to grow within the gaming industry.
- Work on interesting projects! We support both AAA games from the biggest developers as well as indie games.
- Private healthcare and life insurance.
- Salary depending on your profile and experience, between 3400 PLN to 4400 PLN gross.
IMPORTANT: Please tell us about your passion for gaming when you apply.
Remuneration
Od 3000 do 5000 PLN