specjalista (mid) umowa o pracę pełny etat aplikuj bez CV
2 dni
Zakres obowiązków: Codzienny kontakt z klientami w języku holenderskim; Profesjonalne wsparcie klientów i rozwiązywanie ich problemów drogą mailową oraz telefoniczną; Dbałość o wysoki standard obsługi klienta; Dbałość o pozytywny wizerunek marki.
Duties and Responsibilities Answering incoming calls in Polish and English and assisting customers with their inquiries; Communicating with the portal's customers via chat Advising and informing about the rules of cooperation; Assisting customers at various stages of cooperation with the service;...
Key responsibilities: Provide exceptional customer service to clients and customers by answering their questions, addressing their concerns, and resolving any issues they may have via phone and email. Use customer relationship management software (CRM) to manage customer interactions and track...
As a Consumer Service Representative you will: Respond to and resolve a wide variety of consumer queries by phone and e-mail; Provide friendly and efficient customer service support in Dutch language; Advice and inform customers regarding clients' products and services; Identify, research, and...
The role: Respond to and resolve a wide variety of consumer queries by phone, chat or email; Taking control of situations and thinking on your feet to make smart decisions in order to resolve up to customer contacts; Provides customers with advice and information regarding clients' products and...
The role: Taking control of situations and thinking on your feet to make smart decisions in order to resolve up to customer telephone, email or chat contacts; Understanding customer’s needs so as to be able to deliver the best solution for each of them in line with our key performance indicators;...
What the day will look like You will work with our global clients daily and as a first point of contact, you’ll be responsible for providing help and guidance regarding clients’ benefits. Also, in your first 3 months: you'll learn how we organize employee benefits for our clients you'll get to...
The role: Processes inbound calls/e-mails from customers and solve a wide range of customer service issues and problems; carries out customer inquiries in timely and correct manner by predefined rules when escalation is needed; understanding customer’s needs so as to be able to deliver the best...
The role: Respond to and resolve a wide variety of consumer queries by phone, chat or email; Taking control of situations and thinking on your feet to make smart decisions in order to resolve up to customer contacts; Provides customers with advice and information regarding clients' products and...
specjalista (mid) umowa o pracę / zlecenie pełny etat rekrutacja online aplikuj szybkoaplikuj bez CV
15 godz.
Location: fully remote work (territory of Poland) Your daily tasks: Providing the highest level of customer service (Chat/E-mail/Phone); Answering incoming calls and meeting targets set by the customer and management; Following company policies and procedures, ensuring quality; Performing daily...
Pracownik infolinii przychodzącej z jęz. niemieckim
Pracownik infolinii przychodzącej z jęz. niemieckim
Gi Group Sp z o.o.
Poznań
praca stacjonarna
1976 dni temu
Gi Group jest międzynarodową agencją pracy i doradztwa personalnego. Prowadzimy działalność w zakresie m.in. stałego i czasowego zatrudnienia, wyszukiwania i selekcji oraz outsourcingu. Dzięki bezpośredniej obecności i partnerstwom strategicznym działamy w 57 krajach świata. Posiadamy Certyfikat Ministerstwa Gospodarki i Pracy nr 570.
Znasz dobrze język niemiecki i poszukujesz stabilnego pracodawcy, który da Ci możliwość rozwoju oraz nowoczesne narzędzia pracy? Jeśli tak, to mamy dla Ciebie ciekawą propozycję!
Dla naszego Klienta - międzynarodowej firmy, prężnie rozwijającej się na Polskim rynku od wielu lat, zatrudniającej ponad 3500 osób, w 15 lokalizacjach na teranie Polski - poszukujemy osób na stanowisko:
Pracownik infolinii przychodzącej z jęz. niemieckim
Miejsce pracy: Poznań
Nr ref.: PZ_OBK_18
NASZ KLIENT OFERUJE:
elastyczny grafik
profesjonalne szkolenie wdrażające
prywatne ubezpieczenie medyczne
wsparcie w rozwinięciu umiejętności językowych
pracę w nowoczesnym biurze w samym centrum
możliwość pracy w zróżnicowanym i międzynarodowym środowisku
pracę w oparciu o umowę o pracę w pełnym wymiarze godzin
ZAKRES OBOWIĄZKÓW:
telefoniczna i mailowa obsługa Klienta niemieckojęzycznego – tylko infolinia przychodząca
pomoc w rozwiązywaniu problemów
identyfikacja potrzeb Klienta
realizacja założonych celów
OCZEKUJEMY:
bardzo dobrej znajomości języka niemieckiego w mowie i piśmie
specjalista (mid) umowa o pracę pełny etat aplikuj bez CV
2 dni
Zakres obowiązków: Codzienny kontakt z klientami w języku holenderskim; Profesjonalne wsparcie klientów i rozwiązywanie ich problemów drogą mailową oraz telefoniczną; Dbałość o wysoki standard obsługi klienta; Dbałość o pozytywny wizerunek marki.
Duties and Responsibilities Answering incoming calls in Polish and English and assisting customers with their inquiries; Communicating with the portal's customers via chat Advising and informing about the rules of cooperation; Assisting customers at various stages of cooperation with the service;...
Key responsibilities: Provide exceptional customer service to clients and customers by answering their questions, addressing their concerns, and resolving any issues they may have via phone and email. Use customer relationship management software (CRM) to manage customer interactions and track...
As a Consumer Service Representative you will: Respond to and resolve a wide variety of consumer queries by phone and e-mail; Provide friendly and efficient customer service support in Dutch language; Advice and inform customers regarding clients' products and services; Identify, research, and...
The role: Respond to and resolve a wide variety of consumer queries by phone, chat or email; Taking control of situations and thinking on your feet to make smart decisions in order to resolve up to customer contacts; Provides customers with advice and information regarding clients' products and...
The role: Taking control of situations and thinking on your feet to make smart decisions in order to resolve up to customer telephone, email or chat contacts; Understanding customer’s needs so as to be able to deliver the best solution for each of them in line with our key performance indicators;...
What the day will look like You will work with our global clients daily and as a first point of contact, you’ll be responsible for providing help and guidance regarding clients’ benefits. Also, in your first 3 months: you'll learn how we organize employee benefits for our clients you'll get to...
The role: Processes inbound calls/e-mails from customers and solve a wide range of customer service issues and problems; carries out customer inquiries in timely and correct manner by predefined rules when escalation is needed; understanding customer’s needs so as to be able to deliver the best...
The role: Respond to and resolve a wide variety of consumer queries by phone, chat or email; Taking control of situations and thinking on your feet to make smart decisions in order to resolve up to customer contacts; Provides customers with advice and information regarding clients' products and...
specjalista (mid) umowa o pracę / zlecenie pełny etat rekrutacja online aplikuj szybkoaplikuj bez CV
15 godz.
Location: fully remote work (territory of Poland) Your daily tasks: Providing the highest level of customer service (Chat/E-mail/Phone); Answering incoming calls and meeting targets set by the customer and management; Following company policies and procedures, ensuring quality; Performing daily...
