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Process Excellence Manager
6 dni temu
- Enhance process capability from the current base-line through process improvement methodologies
- Analyze current operations to identify new project opportunities and financial benefits. Determine key drivers to meet the business objectives.
- Develop and implement appropriate metrics, dashboards and systems to sustain gains and promote Process Excellence activity and a continuous improvement culture
- Monitoring Process metrics and provide required support to improve performance
- Lead and facilitate key organizational initiatives on Process Excellence
- Conduct Value Stream Mapping exercise and ability to create, execute, and maintain an – “AS IS" to – “TO BE" Roadmap.
- Identify and evaluate complex business and technology risks, internal controls which mitigate risks, and related opportunities for internal control improvement.
- Identify opportunities for improvement and bottlenecks through waste analysis and consistency analysis.
- Conduct diagnostic studies on the key accounts identified and implement a process excellence framework in line with the business objectives
- Black Belt certified - Should have expert knowledge on Six Sigma and Lean Techniques
- Must have in-depth knowledge of Business Process outsourcing (BPO) processes (Inbound, outbound and Data Processes)
- Experience in Project management, preferably PMP or Prince
- Must have in-depth knowledge of Business Process Mapping and Modeling (Business Process Re-engineering)
- Should have completed transformation projects as a project lead
- Possesses outstanding analytical and problem solving skills as well as a strong ability to identify business opportunities
- Excellent communication skills and exposure to International assignments and/or client engagement with the ability to communicate at all levels
- Excellent writing and reporting skills in order to transform the conversations and the current working procedures into a documented business process
- Understanding of RPA / Automation.
- Interesting and diverse workload in a global organization
- Attractive package of additional benefits
- Inspiring working atmosphere
- Opportunity for personal and professional development.
If you are interested, please send your CV in English by clicking on the "APLIKUJ TERAZ" button.
Cognizant (NASDAQ-100 CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 230 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
For more information please visit www.cognizant.com
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COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O
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