Process Improvement Manager (SSC)
Warszawa
Process Improvement Manager (SSC)
Warszawa
Nr Ref.: 1083456
Warszawa
Nr Ref.: 1083456
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
For one of our Clients, an American company developing a Shared Services Center in Warsaw, we are currently seeking Candidates for the position of Process Improvement Manager (SSC)
Process Improvement Manager will be responsible for leading Process Re-engineering efforts in transforming various process in Global Shared Services, setting up measurements for various process and comparing with Industry Benchmarking, conduct process improvement workshops with various process teams, deliver on re-engineering targets for SSC, driving culture of continuous improvements through trainings and upskilling of resources, lead global process standardization projects.
Process Improvement Manager will be the change leader for improving the process maturity levels and will be the single point of contact for all process improvement projects.
We are looking for Candidates with an Academic Degree/ MBA and 7+ years of relevant experience in SSC/BPO organization, who are fluent in English. Knowledge of SAP, Six Sigma (Green Belt), Process Transformation and Project Management is essential on this position. Knowledge of RPA (Robotic Process Automation) would be an asset.
Our Client offers an attractive set of benefits, an opportunity to have a real impact on the shape of the SSC, and the possibility to develop your professional skills in a dynamic, international environment.
Sounds interesting? Apply now!
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