Our Client operates as an international organization with a worldwide delivery structure providing business services in the areas of Finance, HR, Revenue Accounting, Management Reporting and Procurement for the group companies.
Krakow Center is the main hub for the delivery organization including also central functions for the group companies covering both standard as well as customized processes for airline business. Besides operations, Krakow Center has also teams specialized in Process Management, Migration Support, Knowledge Management and Continuous Improvement.
A dynamic growth, building up of existing and introduction of new services means development opportunities both for graduates as well as for experts and experienced leaders who want to become part of company success.
Requirements:
- Experience in mapping business processes
- Knowledge in analyzing the processes
- Familiarity with the Finance Processes will be an advantage.
- Project Management experience will be an advantage
- Experience in using BPM tools preferably Metastorm ProVision/Visio
- Fluent English
- Strong interpersonal and communication skills
- Negotiation skills
- Customer orientation
- Readiness to travel
Responsibilities:
- The LGBS Process Mapping Specialist is responsible for mapping the LH & Group Company processes E2E and documents the same using ProVision
- He/ she will be responsible for Understanding the Business processes E2E
- Running workshops with the customer face to face to familiarize with the current “as is process (Leading Interview sessions)
- Consulting our Internal Customers to document and publish the E2E processes (Business Process Modeling)
- Mapping business interaction, communications, product and system hierarchy, organization, process, workflow, etc.
- Providing Process Solution for the customer as needed process
- Improving and standardizing implementation methodologies & customer interface touch points
- Partnership management with critical biz partners
- Consulting the Internal Customers to identify Best-Shoring opportunities and provide a lead to the LGBS Service Management
We offer:
- Unique opportunity to participate in interesting international projects
- Key role in the company transformation and introduction of new processes
- Challenging and rewarding job within a dynamically growing and prospective multinational organization
- Attractive benefits and bonus package
- Opportunities for further professional development