Product Consultant

Lead an Efficient Build of Fenergo product

• Ensure the consistency of the usage of Fenergo tool with 1- the tool native functions and 2- the bank desired way to work or regulations
• Understand and deliver a book of work in relation to Fenergo implementation
• Serve as a key point of contact for the client throughout the project delivery
• Work with business stakeholders to define scope, priorities and delivery phasing
• Prepare and lead requirement gathering workshops with clients
• Ensure the build of a backlog of future Fenergo bespoke development
• Prepare and deliver training sessions to the client's business users
• Manage the functional documentation review and approval process with the client
• Ensure the liaison with technical development, PBIs, walk through, POC if relevant
• Provide guidance and support to more junior team members (if relevant)

Provide Client Advisory

• Bring industry expertise in the CLM and client journey digitisation space, regulatory space, Client activity review (a plus)
• Identify practice-enhancing opportunities, keeping up to date with industry trends
• Provide leadership and innovation within the client design discussion, influencing clients in line with the Fenergo product offering and industry best practices
• Keep up to date with market & regulatory changes and support knowledge sharing within the practice of relevant topics.
• Maintain a strong connection with the Fenergo product roadmap and work with them and client's to recognise, understand and record dependencies'
• Build strong relationships within the project team, client team and cross-functional teams

• 3-5+ Years of experience as Business Analyst in a client facing capacity
• deep knowledge in CLM / KYC Chain - both mandatory
• In depth knowledge of onboarding process, KYC, AML, Screening, Regulations
• Client-facing experience is essential, possessing excellent presentation skills, comfortable leading meetings and managing client's expectations
• Proficient in delivering design solutions, clear even in a complex context
• Ability to recognize different ways of working between clients and be flexible to adapt approach accordingly, while maintaining & meeting underlying methodology principles
• Attention to detail when it comes to documentation of processes, policies or procedures
• Excellent written and oral communication skills
• Good leadership skills in order to elicit and prioritise requirements and co-ordinate project stakeholders
• Proficient in Microsoft Office Suite