Experis™ is the global leader in professional resourcing and project-based workforce solutions. We accelerate organizations’ growth by intensely attracting, assessing and placing specialized expertise in IT, Finance & Accounting, Engineering and Healthcare to precisely deliver in-demand talent for mission-critical positions, enhancing the competitiveness of the organizations and people we serve.
Product Manager
Workplace: Kraków
Job Description
- Technical Lead / Project Manager role in projects for new defined or already working Configuration Management processes
- Definition and improvements to company Configuration Management processes
- Promotion and support standardization and continuous improvement
- Support of projects in best Configuration Management practices
- Audits of existing Configuration Management processes
- Detailed knowledge of the theory and operation aspects of ITIL Configuration Management processes - ITIL Foundation certificate required
- Knowledge of project management methodologies and processes: Prince2 or PMI
- Ability to work independently and take decisions where necessary and enforce policies when necessary (assertiveness)
- Ability to define and improve Configuration Management processes and Configuration Management Plans
- Hands-on experience and knowledge of ITSM tools like BMC Atrium (CMDB) and ITAM tools like HP Asset Manager
- Hands-on experience of service decomposition
- Knowledge base / documents management system (eg. Sharepoint)
- Hands-on experience and knowledge of scripting languages (bash, awk or simlar) or hands-on experience with EXCEL strings operations
- Good English communication skills
- Building long-term relationships with internal and external customers
- Improving already defined Configuration Management processes in the form of project
- Attractive salary adequate to the skills and experience
- Ability to co-create innovative projects for leaders in the IT sector
- Opportunity for professional development
If you are interested in this offer please send your application by clicking Apply button.
