Project / Service Delivery Manager
[online recruitment]
[online recruitment]
Location: Krakow
Reference number: VR-61849
Project Description:
Join Luxoft and become a member of our open-minded, progressive and professional team. In this role you will be working on projects for one our world famous clients. You will have a chance to grow your career and build a thorough expertise of the industry of our client. On top of attractive salary and benefits package, Luxoft will invest into your professional training, and allow you to grow your professional career.
Responsibilities
Delivery:
- Recruitment process initiation and driving
- Hiring pipeline tracking and regular reporting
- Focus on Client satisfaction while managing Client expectations
- Tracking teams performance and issues
- Raising delivery risks to customer and negotiate conditions
- Identifying process inefficiencies and drive solutions
- Close cooperation with Delivery Director and the Team
People management:
- Being local people manager. This means engagement with all people on a regular basis - provide updates and propose changes.
- Performing appraisals other PPM process activities
- Organization of trainings, team buildings
Reporting:
- Regular and ad-hoc reporting
- Participation in offer preparation
- Preparation and participation in governance meetings
Skills
- Project / Service Delivery Experience on ITO market (2 years)
- Experience in global corporate environment
- Very good communication and soft skills
- People management experience
- MS Office
Our offer
Career and Professional Development
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
Career and Professional Development
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
Well-being
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
Work-Life Balance
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
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