Infosys BPO Poland is one of the biggest players in the outsourcing market, offering advanced and innovative services to its clients worldwide in the field of Finance and Accounting, Purchasing, IT and Consultancy. We are among the largest employers in the Lodz region and employ around 2500 specialists that provide services in nearly 30 languages.
Currently we are looking for the candidate for the position of:
PTP Continuous Improvement Leader
Location: Lodz, Poland
Key responsibilities:
- Stimulating and suggesting areas for improvement in PTP business processes
- Providing with expertise & consultancy services in area of PTP business processes
- Leading range harmonization, optimization and improvement projects
- Ensuring high quality and efficiency of projects accordingly to Project Standards
- Monitoring world best practices and process advisory
- Ensuring project management and progress reporting in accordance with defined project management approach
- Managing & motivating team members
- Conduct business processes analysis within the engagement and propose improvement initiatives
- Run brainstorm sessions with Team Leaders and other roles involved in particular process from client and Infosys side
- Implement best practices existing in other engagements
- Implement proposed solutions (if possible) or assist with solution implementations
- Achieving strategic goals for the team
- Providing effective communication and professional relations with customers, suppliers and co-workers
- Maintaining high quality of reports
Requirements:
- Strong process or leadership experience in PTP, preferably in SSC/BPO sector
- Fluent English (verbal & written)
- Drive for continuous improvement
- High level of pro-activeness
- Excellent communication & interpersonal skills
- Customer and business orientation
- Drive for results
- Stress resistance and ability to manage very dynamically changing environment
We offer to the candidates:
- Career in the multinational company
- Unique opportunity to take part in international projects and gain experience with various businesses
- Set of social benefits to choose from
- Salary adequate to your competencies
- External and internal training programme
Only applications with the below enclosure will be accepted:
Zobacz Profil Pracodawcy
