Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions - underpinned by the world’s largest delivery network - Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 375,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Business Excellence is a key function within Accenture Operations collaborating with the Service Delivery organization, that drives world-class operational excellence and quality foundation, to ensure Measurable, Repeatable, Predictable service delivery, and Standardized / Client Specialized, Industrialized, Optimized processes to bring efficiency and value.
Business Excellence team is looking for talented, passionate and experienced Quality Leads and Project Managers who would like to join a team of Lean Six Sigma professionals, to manage Operational Maturity, Kaizen and Continuous Improvement, Cost to Serve, & Automation programs as well as to lead key Optimization Projects.
Key responsibilities:
- Identify opportunities and drive Business Transformation projects through Process Re-engineering, Lean Six Sigma, Analytics, Automation and other Innovation initiatives and levers
- Lead Operational Maturity, Kaizen and Continuous Improvement, Cost to Serve, Automation or other assigned programs under Business Excellence domain
- Drive significant value proposition to Accenture as well as to clients through strategic, industry relevant, large scale initiatives
- Interact with Client / Internal stakeholders to drive and influence improvement objectives; Be a change agent and enable leadership to pursue path breaking themes / strategies; Bring outside-in view, benchmark and lead all Business Excellence efforts towards best-in-class
- Collaborate with leadership and multiple functions within Delivery Center in driving Business Excellence
- Motivate and engage Operations teams to foster great Collaboration Culture and build Business Excellence into Operations DNA
- Provide management with business insights, business intelligence as well as program reports in line with Client and Accenture requirements
- Manage costs and financials for assigned Programs or Projects
- Lean Six Sigma certification of a Green Belt or equivalent level
- Proven Project Management skills / Project Management certification – PMP / Prince2 or equivalent
- Knowledge of Quality and Process Improvement tools and methodologies, leading Opportunity Workshops
- Excellent communication skills in English, both written and verbal; Strong interpersonal skills with the ability and confidence to operate at senior levels within Client and Accenture organizations
- Good team player, flexible, enthusiastic, innovative and proactive, self-starter
- Well-structured, organized with great time-management approach
- Reliable, able to work independently, under limited supervised to achieve and exceed targets in a fast-paced global environment; result-oriented / problem-solving / “can do” attitude
- Excellent analytical, data-mining, reporting, and Excel / Word / PowerPoint and presentation skills
- The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)
- Experience with a range of Clients and technology solutions which provides professional relevance
- Operating according to Lean Six Sigma philosophy
- Collaborating and learning from diverse and talented colleagues helps you “raise your game”
- Trainings and development tailored to help you achieve your potential
- New Joiners Program including trainings
- Opportunity to engage in Corporate Social Responsibility initiatives
- We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others
- Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance
- Friendly work atmosphere in multicultural environment
