Interested in social media regulation, online free speech, internal controls, support for vulnerable sections of the society or maybe even EU policy making?
Have an eye for detail and a passion for process and want to work for a global company as a Quality Assurance Analyst for the world’s best loved video- sharing website?
You do?
Well then, apply now
- Works closely with Quality Assurance Leaders to aggregate, prioritize, and report on the top issues impacting decision accuracy for each market and vertical
- As new Content Policies are developed and prototyped, provides details to local teams around the impact of the policy change on the team’s current work.
- Delivers “just-in-time” training to auditors on new or changing Content Policies as well as “refresher” training on existing Content Policy on an as-needed basis
- Actively re-reviews decision accuracy audits to ensure consistency and alignment with internal standards and policies
- Manages investigations of escalations of inaccurate decisions to understand the root cause(s), especially in cases where policies are new, the content is ambiguous, or the decision has an outsized impact if incorrect
- Mentors auditors on the use of audit tools and systems
- Develops process documentation and aggregates feedback
- Knowledge of Dutch language on at least C1 level
- Can read, write, comprehend and have basic conversation in English
- Minimum of 2 years relevant work experience
- Experience within audit or quality environment, performing quality control and quality analysis
- Strong functional experience with Microsoft Excel (PivotTable, charts, statistical functions) required
- Proficiency in Microsoft Word and PowerPoint / Google Slides / Google sheets
- Pleasant and inspiring working atmosphere
- Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
- Professional development and clear career path
- New office facilities in a convenient location in Cracow
- Training & development opportunities
- Competitive salary with cafeteria benefits
Poznaj
Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.