Quality Leader

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

Currently on behalf our Client, well known company operated in travel industry, we are looking for strong Candidates to full position Quality Lead

The job holder will be responsible for lead, coach, train and develop the team of Quality Analysts. The scope of your duties will include managing quality end to end process, meets quality assurance financial objectives by estimating requirements, analyzing variances and initiating corrective actions. Additionally, while working on this position driving continuous improvement in processes to deliver high levels of efficiency, accuracy and customer service excellence and proactively support and engage in business improvement projects. Additionally, your scope of duties will include implementation changes within quality area as per Continuous Improvements methodology and producing accurate and timely management (MI) reports as required.

To be successful on this role you should have at least 1 year of experience in managing the team and 1 year of experience in quality analysis scope. The right Candidate should be fluent in English and the second European language will be an asset (French, German, Italian or Spanish). Good knowledge of MS Office (especially Excel) is a must. The person should be able to review statistics data, draw conclusions through careful analysis and create reports on site’s performance


Our Client will offers you attractive salary and competitive bonuses, you will also receive Private Medical Care for you and your family, Multisport Card and stable employment contract as well as multicultural working environment in fast growing company.