Kelly Services Poland Sp. z o.o. powstała w 2007 roku przejmując działającą od roku 1999 firmę Talents Polska. Jest częścią amerykańskiej globalnej firmy Kelly Services Inc., lidera w branży pozyskiwania pracowników. Kelly oferuje szeroki zakres usług, w tym rekrutacje stałe i czasowe, executive search oraz outsourcing i doradztwo personalne. Obsługując Klientów z całego świata Kelly Services corocznie zapewnia zatrudnienie ponad 500,000 pracownikom na całym świecie. W 2016 roku firma Kelly Services obchodziła 70-lecie swojej działalności na świecie.
Quality & Operations Improvement Specialist
Location: Warszawa
For one of our client, we are currently looking for open-minded and enthusiastic Candidates for the role of:
Quality & Operations Improvement Specialist
ROLE:
- Analysis of process efficiency parameters to identify quality improvement areas
- Support for supervision and coordination of activities improving the Integrated Management System (based on ISO 9001 and 14001 standards), including in preparation for audits
- Monitoring and analysis of Operational Incidents and results in the process of Permanent Operational Control as well as support in supervision over process documentation, Business Continuity Plan, and operational risk analysis systems
- Support of the Quality Department Manager in the implementation of quality strategic projects, including those related to CSR
- Active participation in company’s quality and operational efficiency initiatives
REQUIREMENTS:
- University degree (preferably quality, management, statistics or other related fields)
- At least 1 year of professional experience in the area of customer service
- At least 1 year of professional experience in the field of business analysis
- Excellent knowledge of MS Office is a must
- Ability to speak English on a communicative level
- Lean Six Sigma Yellow Belt certificate (or similar) would be a strong asset
- Ability to analyze and synthesize information
- Creativity in searching for new solutions, willingness to learn and to develop
- Ability to work with a demanding team
WE OFFER:
- Employment-based on an employment contract with a leasing company with an established position on the market
- Social package and bonus after the trial period
- Opportunity to develop one's skills and competencies
- A clearly defined career path in the organisation's structures
- A friendly atmosphere in a team of specialists and experts
