Record to Report Global Process Owner
Kraków
Record to Report Global Process Owner
Kraków
Nr Ref.: 1056781
Kraków
Nr Ref.: 1056781
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
Purpose of the role:
• To be the single point of contact for RtR for the Group and be accountable for managing global RtR BPO operations and respective teams across the Operating Companies.
• Establish the effective governance of RtR processes to ensure compliance with internal controls and external legal and regulatory obligations
• Develop proposals for the design and build of new group finance processes and procedures, systems and reporting, providing leadership and strict guidance to meet business needs and requirements.
• To set up the team of appropriate dimensions to manage the global BPO relationship for RtR, and receive and commoditise RtR processes migrated from elsewhere in the Group.
• Establish the governance of end to end RtR global processes, where agreed migration plans exist, ensuring seamless delivery of services that meet or exceed customer expectations.
• Champion a process-improvement culture and lead initiatives to examine potential for centralisation and harmonisation of end-to-end RtR processes across the Group, taking account of financial risk management and adherence to internal and external compliance obligations.
Accountabilities:
RtR Process Management and Governance:
• Manage effective working relationships and communication between the OC, BPO and Operating Companies to ensure seamless and efficient delivery of services that exceed expectations
• Input to and manage migration of RtR existing processes to OC team as applicable across the Operating Companies
• Provide and enable a governance structure that ensures:
o queries and operational issues are resolved promptly
o performance metrics are fit for purpose and constantly monitored & challenged
• Establish and manage RtR business resilience plans
• Manage the global process relationships between the Operating Companies, the BPO, and work carried out in the Operating Centre as applicable in each individual case.
• Initiate and attend meetings with BPO and Operating Company leadership
Centralisation, harmonisation and improvement of end-to-end processes:
• Act as service provider for RtR processes where scope and measures have been agreed to provide these to other Operating Companies within the group.
• Lead and champion a process improvement culture, identifying ways in which divergent processes can be harmonised and improved to increase performance and reduce risk, while accommodating operating company requirements.
• Identify opportunities for quick wins and continuous improvement across the group processes
Key Relationships / Interfaces:
• BPO Service and process delivery teams
• Operating Company Business Partners and Financial Reporting/Consolidation teams
• Internal Control
Required Skills, Qualifications & Experience:
• Professional finance qualification/s and degree in Finance and Accounting or related field and/or the ability to demonstrate strong knowledge of working in a Finance and Accounting environment
• In depth understanding of end to end record to report strategies
• Extensive knowledge of global business compliance and regulatory context
• Ability to manage people and projects in a fast-paced global environment with tight deadlines, finite resources and conflicting priorities
• A strong customer focus, committed to exceeding customer expectations and continuous improvement
• Excellent sponsorship and stakeholder management skills across a diverse geographic region and at multiple levels, with the gravitas to engage with and influence senior stakeholders
• Strong interpersonal and communication skills with ability to align diverse views and gain consensus, providing clarity and direction on what is to be achieved.
• Exceptional problem solving and issue resolution skills
• Excellent people management skills, with ability to build and lead high performance teams
• Working knowledge of the languages of the countries of our operating companies is an asset.
• Working knowledge of Spanish is desirable, although not essential
• Minimum 5 years managing end to end global processes as a corporate shared services leader or as a process leader in a business
• Experience managing large scale financial transformation projects in a fast-paced, complex global organisation with finite resources
• Experience managing global teams in a matrix environment
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