Our Client belongs to an aviation group with global operations and a total of more than 400 subsidiaries and associated companies. It is divided into five business segments, which cover the areas of passenger transportation, airfreight and airline services: Passenger Airline Group, Logistics, MRO, Catering and IT Services. All of the business segments occupy a leading position in their sectors and in some cases are the global market leaders.
Our Client operates as an international organization with a worldwide delivery structure providing business services in the areas of Finance, HR, Revenue Accounting, Management Reporting and Procurement for the group companies.
Krakow Center is the main hub for the delivery organization including also central functions for the group companies covering both standard as well as customized processes for airline business. Besides operations, Krakow Center has also teams specialized in Process Management, Migration Support, Knowledge Management and Continuous Improvement.
A dynamic growth, building up of existing and introduction of new services means development opportunities both for graduates as well as for experts and experienced leaders who want to become part of company success.
Requirements:
- Master/Bachelor degree or at least accomplished 3rd year of studies in any disciplines
- Very good English
- Good German (min. B1)
- High analytical skills
- Numeric skills
- Good communication skills
- Diligent, independent and systematic approach to work
- Team player
Responsibilities:
- Verification, calculation and authorization of Refund Applications from Travel Agents, if the agent is not able to process his own refund directly
- Calculation and processing of Refunds from LH-Own Sales
- Initiation of credit notes and corresponding payments
- Direct, e-mail communication with Travel Agents, other company departments and other Airlines in case of missing information
- Clarification of Refund-Special cases
- Making sure that in his/her area of responsibility the accepted service level with regard to timeliness and accuracy of the accounting data processing is maintained
- Performing internal quality check
- Leading dashboard meeting
- Working with SIRAX (RAFAELO including), GuideRes, Amadeus, SAP (BEACH), BSP-link etc. – training delivered
We offer:
- Challenging work in an international environment under highest standards
- Attractive benefits and bonus system
- Friendly work environment
- Opportunity to work with people from different cultures and nations
- Language skills development opportunities
- Job stability and flexible working time
- Mother friendly company
