Replacement Coordinator
Miejsce pracy: Szczecin
3Shape started with a simple idea - to make 3D scanning better. First, we applied it to the hearing industry, then we succeeded in dentistry. Now, twenty years later, 3Shape is 1,600+ employees globally. With the help of dental professionals and amazing colleagues we’re creating award-winning scanning and CAD/CAM solutions to change dentistry together! Together, we contribute to a better world.
Are you motivated by offering good service and keeping system up to date? Thrive in a fast-paced international environment? If so, you are the one we are looking for.
Oferujemy:
- Informal atmosphere, among best-in-class colleagues with a strong emphasis on supporting creativity and fostering well-being of the employees.
- A large degree of independence and freedom to plan and streamline your own tasks.
- The chance to influence the future of a rapidly expanding company.
- Competitive employment terms and benefits.
- Stable employment conditions (contract of employment).
- Personal growth and development through continuous learning.
- Lunch in our canteen for only 2 pln
- Company events.
Your main tasks:
- Provide professional support for aftermarket replacement program. Including product preparation, verification, and executions.
- Keeping up to date CRM and ERP database
- Cross functional global replacement process monitoring according to SLA
- Project team member for new market operations
- Close cooperation with and support to replacement program and other global functions
- Implementation of continuous improvement processes and tasks related to replacement operations.
Your Profile:
- To be successful in the role, you hold the following:
- Communicative English, as this is our company language
- Ability to focus on process delivery and proactive approach
- You hold knowledges and experience in ERP & CRM database
- Computer literacy (MS Office)
- Ability to work individually but enjoy being part of a dedicated team
- Right attitude to aftermarket support