Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 459,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.
- Performing identity verification documents check, and research on a range of customer types with different structures in all jurisdictions
- Reviewing publicly available sources for information pertaining to customer due diligence
- Maintaining delivery of a high quality service level to clients and ensuring any queries are dealt with in a professional manner and escalating where appropriate
- Investigating cultural EU nuances regarding documents provided by the customers
- Promoting local customer-centric knowledge and experiences to create a superior customer experience for our high valued users
- Flexible and quick learner, able to adapt to continuously evolving environment
- Ability to understand your current clients’ processes and guidelines
- Ability to research, perform account investigations, upsell, optimize, document, update and follow up on these issues and responses as they come up.
- Ability to multi-task and work under pressure
- Excellent communication skills: verbal, written, listening skills
What do we expect?
- Written and spoken fluency in German
- Italian, Dutch and Spanish would be additional asset
- Experience working AML or compliance would be an advantage
- Comfortable with a rapidly-changing environment
- Strong problem-solving skills
- Full time employment contract and great salary
- Work for one of the most recognizable IT companies as a client.
- Unique office environment with catering for employees, drinks and game rooms.
- The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)
- Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance
Poznaj
Accenture Sp. z o.o.
Accenture jest globalną firmą świadczącą usługi z zakresu konsultingu, nowoczesnych technologii i outsourcingu. Ponad 281 tys. pracowników Accenture świadczy usługi swoim klientom z ponad 120 krajów świata. Łącząc niezrównane doświadczenie, doskonałą znajomość wszystkich branż i funkcji biznesowych oraz rozległą wiedzę z badań nad najlepszymi firmami na całym świecie, Accenture współpracuje ze swoimi klientami, aby pomóc im stać się wysokoefektywnym przedsiębiorstwem.
W roku finansowym zamkniętym 31 sierpnia 2013 roku, Accenture osiągnęło przychody netto sięgające 28,6 miliarda dolarów. Strona internetowa firmy to www.accenture.com.