Risk & Healthcare Specialist with German
Kraków
Nr ref.: cc: 701042
The aim of the role is to support brokers located in different locations and, ultimately, to help them in the process of finding the best insurer’s option for our clients.
The team provides administrative work for the internal client (broker and client team). The team does not have a direct contact with the external/end client.
The team’s activities mainly include: administrative work within market reviews, offer analyses, drafting reports, performing calculations.
- Actively supporting initial population of plan information on TBS
- Checking insurers’ policy offers
- Drafting documents and reports including offer analyses and costs analysis and providing them to the broker who finalize the report and chooses the recommended insurer
- Following the procedures and guides for the scope of work
- Liaising with insurers to obtain the data necessary to a market review
- Contacting with Aon brokers
- Participating actively in problem solving
- Participating in change or improvement projects
- Working closely with other teams/internal clients to ensure that all work is carried out in a timely manner and to a high standard
- Cooperating closely with the team coordinator as well as the team and making sure all SLAs are met
- Suggesting and implementing changes to tools and documentations needed to support effective service delivery
- Deepening your knowledge with the aim of becoming an SME for certain processes
- Performing tasks assigned by your manager
Requirements:
Domain Knowledge
- Understanding of Broking industry
- Experience of working with German insurers would be an asset
Technical Skills
- Proficiency in MS Office
Analytical Skills
- Very high attention to details
- Ability to identify and respond to risks
- Strong ability to think creatively
Language Skills
- Fluent in English and German - C1 level
Communication Skills
- Excellent communication skills
- Understanding and applying appropriate communication style
Time Management
- Able to meet tight deadlines under time pressure
- Able to prioritize tasks according to volumes
- Excellent time management and organizational skills
Work ethos
- Strong work ethic
We offer:
- The best medical cover on the market with free dental care
- Generous benefits package for your wellbeing (multisport cards, insurance, vouchers, and many more!)
- Stability of employment and permanent contract after trial period
- Brand new office supporting collaboration, flexibility and activity based working
- Internal career opportunities and individual development plan
- Unique workplace culture - we value openness, honesty and authenticity, so don’t expect formal dress code nor managers hidden behind closed doors
- Lots of social events, charity actions and opportunities to integrate with colleagues