Risk & Healthcare Specialist with German
Kraków
Nr ref.: 2492594
Overview:
The Specialist supports brokers and consultants located in different locations and, ultimately, to help them in the process of finding the best insurer’s option for our clients.
Duties and Responsibilities:
- Actively supporting initial population of plan information on TBS, renewal and RFP process
- Preparing documents and reports including offer analyses and costs analysis and providing them to the broker who finalize the report and chooses the recommended insurer
- Liaising with insurers to obtain the data necessary to a market review, checking insurers’ policy offers
- Establish and maintain strong relationship with the Aon brokers
- Participating actively in problem solving, managing queries and ensuring their timely resolution
- Cooperating closely with the team coordinator as well as the team and making sure all SLAs are met
- Suggesting and implementing changes to tools and documentations needed to support effective service delivery
- Deepening your knowledge with the aim of becoming an SME for certain processes
- Performing tasks assigned by your manager
Requirements:
- Understanding Broking industry
- Experience of working with German insurers would be an asset
- Proficiency in MS Office
- Very high attention to details
- Ability to identify and respond to risks
- Strong ability to think creatively
- Fluent in English and German - C1 level
- Excellent communication skills
- Understanding and applying appropriate communication style
- Able to meet tight deadlines under time pressure
- Able to prioritize tasks according to volumes
- Excellent time management and organizational skills
- Strong work ethic
We offer:
- The best medical cover on the market with free dental care
- Generous benefits package for your wellbeing (multisport cards, insurance, vouchers, and many more!)
- Stability of employment and permanent contract after trial period
- Brand new office supporting collaboration, flexibility and activity based working
- Internal career opportunities and individual development plan
- Unique workplace culture - we value openness, honesty and authenticity, so don’t expect formal dress code nor managers hidden behind closed doors
- Lots of social events, charity actions and opportunities to integrate with colleagues