Manpower® is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brand, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the job done each time, every time.
Risk Support Specialist
Workplace: Warszawa
Job Description
- Participate in knowledge transfer
- Ensure that service quality is maintained during transition
- Maintain excellent relationships with the current outsourcing provider to limit any transition risks
- Pass knowledge and skills testing prior to going live
- Ensure high quality process documentation
- Support a number of processes which include:
- engagement terms;
- audit letters;
- UAT of some CNCT Systems;
- data maintenance;
- reporting;
- security reports;
- information security and governance
- information barriers assistance
- Escalate issues and risks to the manager
- Participate in regular process reviews with clients and key stakeholders, as needed
- Perform quality control checks to ensure consistent quality of work
- Be responsible for assigned KPI's to meet customer needs
- Initiate/participate in process improvement projects
- Administration, Management, Economy, Engineering or Finance and Accounting background;
- Fluent English
- Previous experience of working in document and/or database administration;
- 1-5 years of professional experience, preferably in a Shared Service/BPO environment;
- Proven experience in data research and ability to review and digest information quickly
- Proficiency in data entry and data management
- Quality oriented, attention to detail and accuracy
- Able to work efficiently under pressure
- Willingness to travel, particularly during transition
- Good opportunities to develop professional career in international environment
- Competitive salary and attractive benefit package
- Prestigious location in Warsaw city Center (Central Railway Station area)
- Unique work culture deriving from our Client's firm
If you are interested in this offer please send your application by clicking Apply button.
