Alpha Technologies specializes in the IT recruitment of top quality specialists needed for all levels of organization. We are American company based in Wrocław.
We are looking for:
The RTC Operations Analyst (Lync / Skype for Business) will be a part of a dynamic team responsible for operational support of a Global Skype for Business 2013 implementation with Enterprise Voice capabilities.
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Troubleshooting incidents escalated from L1 Support and Local Help Desk for the Lync Unified Computing environment
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Conducting critical system maintenance activities required to maintain service quality and performance of the Lync environment (core Lync features), including: patching, server refresh, capacity management, development and review of reports, and backup / recovery
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Experience deploying, configuring, and supporting Lync 2010 | Lync 2013 | Skype for Business, including supporting core functionality on desktop / mobile clients, and integration with Microsoft and custom applications
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Experience providing support in one or more of the following administrative tasks for Lync 2010 | Lync 2013 | Skype for Business:
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User and access management and/or configuring security in Lync environment
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Backup and restore of environments, testing, and Disaster Recovery
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Reporting on system performance and stability
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3+ years’ experience deploying, configuring, and supporting Exchange 2010+ or VoIP platforms (Avaya, Cisco, etc.) in an enterprise environment
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3+ years’ experience administering all aspects of Windows Server environments, including provisioning, supporting, monitoring, and troubleshooting
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General understanding of Active Directory, DNS, Routing
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Experience with PowerShell (or other scripting languages)
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Exposure to ITILv3 or requirements for delivering services in an ITIL environment
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Employment agreement or B2B contract – it depends on your preferences
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Competitive salary, which depends on your skills and qualifications
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Remotely trainings with our Specialists from USA
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International projects
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Regular improving of your current knowledge
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Possibility to start cooperation in USA
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Private Medical Care
Visit Our Page www.alphaitus.pl
